Frequently Asked Questions
Shipping
At Goats Trail, we believe that shopping favorite products should be stress-free, enjoyable, and affordable. That's why we're excited to offer you free standard shipping on all orders over $69 within the United States!
We know that waiting for your purchases to arrive can be a bit of a hassle, which is why our shipping team works tirelessly to make sure your order is processed and shipped out as quickly as possible. Typically, your package will arrive within 2-5 business days after processing, so you can start enjoying your new items in no time!
Ready to start shopping? Browse our selection of high-quality products and take advantage of our free shipping over $69.00!
For more information about our Shipping Policy click HERE.
For an additional fee, we offer rush processing and delivery - get in touch with us directly for this service, support@goatstrail.com.
You will receive an e-mail notification or SMS Text confirming you order was placed and tracking number once it has been processed. If you have any questions please feel free to contact us at support@goatstrail.com.
At Goats Trail, we take pride in providing exceptional service to our customers. That's why we offer shipping to Canada at affordable carrier rates. We do not cover the costs associated with customs or duty taxes.
Unfortunately, at this time we do not ship to any other countries
Returns
Yes, we accept returns. Please click here for our return policy.
We hope you love your purchase but if you don't, we're happy to issue you an in store credit to exchange for a different size (including any tax, but not including shipping costs). We suggest referring to our size charts before your make your purchase. If have any questions please contact us at support@goatstrail.com and we will be happy to assist you.
We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.
Contact Us
- E-mail us at support@goatstrail.com
- Call us at 608-557-8288
- Snail mail can be sent to Goats Trail, 9601 Hill Creek Drive, Verona, WI 53593
Are you looking for an off-road apparel business that you can rely on? We're here to make sure you get the best experience possible - your feedback is invaluable in helping us reach five stars! Let us know how we can make your experience even better.
Â
Privacy Policy
We believe in keeping your information private. We do not sell, rent or loan your information to third parties. Our platform is run by Shopify, therefore, their terms and service conditions apply. (Click Here to Read Entire Agreement)